Thank you for choosing SkinAholics for your beauty needs. We take pride in providing high-quality beauty devices designed to enhance your skincare routine. Our commitment to excellence is reflected in the warranties we offer for our products. Please read through the following warranty information carefully:
1. Limited Warranty Coverage:
SkinAholics offers a limited warranty on all beauty devices purchased through our official Shopify store. This warranty covers defects in materials and workmanship under normal usage for a period of 1 year from the date of purchase.
2. What's Covered:
The limited warranty covers:
Malfunctions and defects that occur during normal usage.
Components, parts, and accessories that exhibit defects in material or workmanship.
Repair or replacement of the product at our discretion, if it's determined to be defective.
3. What's Not Covered:
The limited warranty does not cover:
Damage caused by improper use, abuse, mishandling, or accidents.
Cosmetic damage such as scratches, dents, and normal wear and tear.
Unauthorized modifications or repairs performed by third parties.
Products purchased from unauthorized sellers or outside of our official Shopify store.
4. Warranty Claim Process:
If you believe your Skin-Aholics beauty device is covered under warranty, please follow these steps:
Contact our customer support at support@skina-holics.com within the warranty period. Provide proof of purchase, product details, and a description of the issue. Our customer support team will guide you through the necessary steps to assess the product and determine eligibility for warranty coverage.
If eligible, we will repair or replace the product as needed.
5. Returns and Exchange:
SkinAhloics is committed to your satisfaction. If you are not satisfied with your purchase for any reason, you may be eligible for a return or exchange as per our Return Policy.
6. Contact Us:
For warranty claims, inquiries, or assistance, please contact our customer support team at support@skin-aholics.com Or visit our contact us page
Please note that our warranty policies are subject to change.We recommend checking our website or contacting our customer support for the most up-to-date warranty information.
Thank you for choosing SkinAhloics for your beauty needs. We appreciate your trust in our products.