FAQ's
Q: “Help my order is missing!?”
Oh no! Please contact our support team for assistance at +1307-776-3039 or support@skin-aholics.com
Q: “How do I change or cancel my order?”
In an effort to ship out your products efficiently, we immediately begin processing your order as soon as it is placed. Unfortunately, once orders are submitted, they cannot be canceled or modified. But in any case you can get in touch with our support team if they can help and guide you through.
Q: “How can I find the status of my order?”
Find the status of a particular order and view your Order History on the Order Status tracking page under ‘My Account’.
Q: “Where can I track my order?”
We will email you a shipment notification along with a tracking number as soon as your package ships.
Q: “My Item(s) arrived damaged, what should I do?”
please contact us right away at +1307-776-3039 or support@skin-aholics.com
Q: “I typed in my wrong address and need to change it?”
Unfortunately, once orders are submitted, they cannot be canceled or modified. But it's better to get in touch with support so if they can help.